FAQ

Does Ply Gem make an outswing door unit?
Our Premium Series includes outswing and inswing hinged doors.

Does Ply Gem make a true divided light window unit?
No, Ply Gem no longer offers true divided light windows. We offer simulated-divided-light (SDL) for an authentic look with the energy-efficiency of a modern window design. We also have grille-between-the-glass (GBG) options for a traditional look while providing the ease of cleaning that no grilles provides.

On Ply Gem double hung units do both sash tilt for easy cleaning?
Yes, whether wood, clad-wood or vinyl Ply Gem double hung units are designed for both top and bottom sash to tilt in for easy cleaning.

Does Ply Gem make a replacement window unit?
Ply Gem offers a Premium, Pro and Contractor Series Replacement products with options and features to meet your needs. Select replacement on our product selector for assistance in choosing the right series for your application.

Does Ply Gem make a French sliding door?
Yes, French Sliding doors are available in our Premium and Pro series for both new construction and replacement applications.

What colors are Ply Gem windows available in?
Ply Gem products are available in a variety of colors. Our aluminum clad products are available in white, sandalwood, taupe, evergreen, ivory, cottage red, dark bronze and black. Our vinyl clad products are available in white and sandalwood (Builder Series 600 only in white). Our wood composite 400 and 300 series products are available in white and the 300 series is also available in beige with white trim. Our wood composite 200 series is available primed exterior and natural wood interior. Our wood 100 series is available primed interior & exterior, natural wood interior & exterior and any combination thereof. All vinyl products are available in white and beige (Builder Series 1000 comes only in white). Some Premium Replacement vinyl products are also available in sandstone and earthtone exterior colors with the following interior colors: golden oak woodgrain, colonial cherry woodgrain and natural oak woodgrain. See the specific product you are interested in to very color options for that specific product.

Does Ply Gem sell to homeowners and contractors?
No. Ply Gemís distribution method is through various channel partners, professional building supply dealers, which are able to provide you with personal assistance and support in your windows purchase.

Does Ply Gem make custom sizes?
Yes. Replacement products are custom built for the homes specs. For some New Construction products are available in custom sizes and some series only fixed (non-operating) units and with a maximum size of 40 square feet for vinyl units and 45 square feet for wood or clad-wood units. See the specific product you are interested in to very sizing options for that specific product.

Can Ply Gem apply transoms above your door units?
Yes. On 6-8 height WOOD or CLAD-WOOD doors we can apply a maximum height transom of 1-0 or less. On 6-8 height VINYL doors we can apply a maximum height transom of 1-4 or less. On door heights greater than 6-8 or transoms that exceed the aforementioned maximum heights, parts and mull kits are available for transom mull installation to be done on-site. Speak to your Ply Gem representative for your specific application.

What is Ply Gem's warranty?
Please refer to our Service link on our website for our product series specific warranty information.

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Trusted window brands have come together to form Ply Gem Windows. As a result, product names have changed. Find out the new names here.